Services Navigator

  • Online services
    • Roscongress mobile app

      The Roscongress mobile app is an information, communication, and service platform for participants of all events organized by the Foundation.

      The mobile app is available for downloading in the App Store and Google Play (search term: roscongress).

      More information – Roscongress mobile app section.

    • Broadcasts of forum events

      Live broadcasts of the International Arctic Forum events will be available:

      A broadcast archive following the event will be available on the Roscongress Foundation website.

    • Roscongress photo bank

      The Roscongress Foundation provides photography for all events at the International Arctic Forum. Photographs are published at the Roscongress photo bank in real time. Images can be displayed by event and date to facilitate browsing.

      The photographs are available for viewing and free download in high resolution, and may be freely used, provided a reference to the Roscongress Foundation is included.

      photo.roscongress.org

    • Photo and video services

      RC-Media, an affiliate of the Roscongress Foundation, offers photography and videography services, as well as the video production during events of the business and cultural programme and events of partners of the International Arctic Forum.

      To order a service, please complete the application and send it to evgeniy.kombarov@roscongress.org.

      Please visit the Roscongress personal account and 'Photo and video services' section of the Forum website for detailed information.


    • Telegram bot

      Directly in Telegram, you can promptly receive answers to your questions, as well as:

      • Learn how to register for the Forum and obtain a badge
      • Find out where you can take a PCR test to access the venue
      • Clarify information about available services
      • Familiarize yourself with the business programme
      • Plan your route

      Go to the Telegram bot

  • On the venue
    • Participant bag

      Participant bags can be collected at the distribution stand in the accreditation centre upon presentation of a participant badge.

      Participants may also pick up bags for other participants by presenting their badge and that of the participant whose bag they wish to pick up.

      PARTICIPANT BAG DISTRIBUTION POINT OPERATING HOURS

      Accreditation centre, 1st floor,  Murmansk Regional Philharmonic Hall  (3, Ulitsa Sofyi Perovskoy)

      25–26 March (08:00–20:00)
      27 March (08:00–18:00)

      Please note: participant bags are available for some categories of participants.

    • Internet

      Internet access is available free of charge at the Kirov Palace of Culture and at the Murmansk Regional Philharmonic Hall.

      Network (SSID): ArcticForum

      Password: Roscongress

      To log in, please enter the badge ID (7 or 8 digits) and passcode (4 digits) indicated on your badge.

    • Dining

      Coffee break areas with free catering services will be organized at the Forum, as well as several restaurants that will operate on a paid basis.

      As part of the International Arctic Forum, Murmansk will also host the ‘Taste of the Arctic’ gastronomic festival.

      More information – Dining section.


    • Linguistic support

      The business programme events will feature simultaneous interpreting between Russian and English.

    • Information and service points

      Information and service points are located at all sites of the Forum:

      Kirov Palace of Culture, 1st floor

      AZIMUT City Hotel Murmansk, 1st floor

      Meridian Congress Hotel, 1st floor

      Murmansk Regional Philharmonic Hall, 1st floor

      At information and services points, participants can obtain information on the business, cultural programme, available services, directions around the venue, and other sites.

      The information and services points also provide an opportunity to:

      • copy and print documents;
      • record information to electronic media;
      • learn about things lost and found at the venue;
      • charge mobile devices (Kirov Palace of Culture);
      • carry out a business trip registration (on 26 March in the Kirov Palace of Culture, on 27 March in the Kirov Palace of Culture and AZIMUT City Hotel Murmansk).
    • Holding press events

      Participants may reserve specially designated spaces at the Forum venue to hold press events, book protocol and organizational support services for agreement signing ceremonies and press conferences are also available.

      The services are free of charge and subject to availability of spaces at the time of request.

      For inquiries concerning press centre services, please contact:

      Alvina Shirinskaya, alvina.shirinskaia@roscongress.org, +7 (903) 784 9395

      PRESS CENTRE

      Murmansk Regional Philharmonic Hall, 2nd floor

      26–27 March, 08:00–20:00

      PRESS POINTS

      Kirov Palace of Culture, 1st floor

      AZIMUT City Hotel Murmansk, 2nd floor

      Meridian Congress Hotel, 1st floor

      SIGNING CEREMONY POINT

      AZIMUT City Hotel Murmansk, 2nd floor

      Press points and signing ceremony points are free.

      Applications to hire rooms for press events will be accepted until 24 March 2025 by mail  alvina.shirinskaia@roscongress.org

    • First aid

      First aid points at the Forum venue:

      Kirov Palace of Culture, 1st floor

      Meridian Congress Hotel, 4th floor

      26–27 March, 08:00–19:00

      Ambulances will be stationed at the event venue for the duration of the Event.

    • Cloakroom

      Cloakrooms at the Forum venue:

      Kirov Palace of Culture, 1st floor

      AZIMUT City Hotel Murmansk, 2nd floor

      Murmansk Regional Philharmonic Hall, 1st floor

      26–27 March, 08:00–20:00

      There is no luggage room on the Forum venues. We kindly ask you to leave voluminous items at your accommodation or in the car.